1. Purpose and responsible body

This privacy policy clarifies the nature, scope, and purpose of the collection and use of data, as well as the use of cookies within our website and online services.

Provider / data protection authority:
DHG Holding AG
Schaffhauserstrasse 439
8050 Zurich

2. Basic information on data processing

2.1. We only collect, process, and use personal data of users in compliance with applicable data protection regulations. This means that the data of users are only used when there is a legal necessity or with consent.

2.2. We take organizational, contractual, and technical security measures to ensure that the provisions of data protection laws are complied with, and to protect the data we manage against accidental or intentional manipulation, loss, destruction, or unauthorized access.

3. Collection, processing, and use of personal data

3.1. The personal data of users are used for the following purposes:

The execution of our services and user services.

Ensuring effective customer service. When contacting us, the information will be stored to process the request and in case of follow-up questions.

Sending newsletters or other advertising material, provided that the recipient has given us appropriate consent.

3.2. We share the data with third parties if this is necessary to fulfill our contractual obligations to the users or for billing purposes.

4. Information sent by email and newsletter

4.1. To the extent that we send e-mail messages containing advertising information about ourselves and our services, this is only done with the express consent of the recipients. Users can object to receiving e-mail messages at any time.

4.2. If you wish to receive the newsletter, we require a valid email address from you as well as information that allows us to verify that you are the owner of the specified email address or that the owner of the email address agrees to receive the newsletter. No additional data is collected. This data is used only for sending the newsletter and is not shared with third parties.

4.3. You may revoke your consent to the storage of data, email address, and their use for sending the newsletter at any time.

4.4. In the course of registration, we store the registration and confirmation time and the IP address of the user. We are legally obligated to log registrations to be able to demonstrate proper registration.

5. Collection of access data on the website

5.1. We collect data on every access to the server on which this offer is located (so-called server log files). Access data includes the name of the accessed website, file, date and time of access, data volume transferred, message about successful access, browser type and version, user's operating system, referrer URL (the previously visited page), IP address, and the requesting provider.

5.2. We use the log data in compliance with legal provisions without assigning it to the user or creating profiles for statistical evaluations for the purpose of operation, security, and optimization of the offer. However, we reserve the right to subsequently review the log data if there is a concrete suspicion of illegal use based on specific indications.